Web Help Desk 8.4

About Web Help Desk

The Web Help Desk software offers an industry-leading feature set that allows you to dynamically route, track and fulfill your service support requests with ease, all through an intuitive interface and 2-way email. As a 100% web based, platform independent solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer satisfaction with Web Help Desk.

More Description from Publisher:


CORE FEATURES INCLUDE:
100% Web-based IT Service Management (ITSM) Solution
Incident & Problem Management
Asset & Configuration Management (CMDB)
Two-Way E-Mail Correspondence
Knowledge Base Management
LDAP / Active Directory Synchronization
Reporting Included
Customer Satisfaction Survey Management
Vendor Neutral – Windows, Mac OS X, Linux, or Unix

As a "help desk" continues to evolve into a full "service desk" entity, the Web Help Desk solution intuitively tracks and automatically routes *any* form of requests; from technical support requests to change management requests to non-technical support requests.

Intuitive point-and-click configuration and intuitive end-user experiences within the Web Help Desk allows your organization to deploy help desk features and work flow that make the most sense for your help desk's daily operations. Install the server-side help desk software on virtually any operating system of your choice: Windows, Mac OS X, Linux, or Unix. The choice is yours!

The Web Help Desk's web based customer support software allows your IT service desk to run more efficiently, effectively and at a lower cost of ownership; resulting in faster incident resolution, controlled costs and increased customer satisfaction.


Web Help Desk

System Requirements

    Mac OS X 10.4 or later, Windows 2000/2003 Server, Linux, or Solaris 8 :: Java 5, Standard Edition

  Download Details
Company:MacsDesign Studio LLC
Version:8.4
Post Date:8/27/2007
License:Shareware
File Size:51.00 MB
Downloads:29
Download ID:11032
recovers files or photos from Mac hard drive, runs on computer installed Mac OS X system.
recover photos or documents from digital media devices including Memory Sticks, SmartMedia, CompactFlash I & II, MMC, Micro Drives, SD Cards, xD Cards, PCMCIA, Floppy Disks, VCD, DVD, etc.
works with VCD, SVCD, MPEG-1, MPEG-2, MOV, DVD VOB, MPEG-4 formatted AVI and Audio CD.
Convert DRM protected Music .M4P to non-protected audio formats MP3, WAV, AAC, etc.
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